Privacy policy

 
 
 

Maruia River Retreat Ltd

PRIVACY POLICY

Your privacy is important to us.  Maruia River Retreat Limited is committed to ensuring compliance with the New Zealand Privacy Act 1993 and the European Union’s General Data Protection Regulation (GPDR).

This Maruia River Retreat Privacy Policy applies to anyone who visits the Maruia River Retreat Website or makes a booking to stay at the Maruia River Retreat or otherwise acquires goods or services from Maruia River Retreat.  From time to time, Maruia River Retreat may change this Privacy Policy and will post the changes on the Maruia River Retreat Website. If You don’t agree with the changes to the Privacy Policy then You may not be able to fully use Maruia River Retreat’s Website and goods and services.

WHAT MARUIA RIVER RETREAT COLLECTS 

Maruia River Retreat collects from You: 

  1. Your Personal Information, including:

    1. Your Sensitive Information;

    2. Your name;

    3. Your contact information, including email address;

    4. other information relevant to surveys You participate in and/or offers You accept; and

    5. information about Your preferences and activities on the Maruia River Retreat Website; and

  2. Personal Information (including Sensitive Information) about anyone else that You give to Maruia River Retreat. 

When You disclose Your Personal Information to Maruia River Retreat, it must be accurate, complete, up-to-date and not misleading. If You give Maruia River Retreat Personal information about someone else, then You must be authorised to do so and You must tell that person about this Privacy Policy.

HOW MARUIA RIVER RETREAT COLLECTS YOUR PERSONAL INFORMATION

Maruia River Retreat collects Your Personal Information only when needed and for lawful purposes connected with performing its functions or activities. You authorise the collection of Your Personal Information from Maruia River Retreat when You: 

  1. visit the Maruia River Retreat Website on Your computer, mobile, tablet or any other electronic device;

  2. acquire goods or services from Maruia River Retreat, in particular when you make a reservation/book accommodation with Maruia River Retreat;

  3. create a user account with Maruia River Retreat; 

  4. communicate with Maruia River Retreat; 

  5. enter into any Maruia River Retreat competitions and/or promotions;

Maruia River Retreat may also collect Your Personal Information from publicly available sources or from Third Parties from time to time.

HOW MARUIA RIVER RETREAT WILL USE YOUR PERSONAL INFORMATION 

You authorise Maruia River Retreat to use Your Personal Information (and where necessary), to disclose Your Personal Information to Third Parties for the following Purposes: 

  1. for the Purposes of providing You with the goods and services requested by You, including to:

    1. complete Your bookings/reservations and provide the accommodation and other goods or services You have requested;

    2. authorise and process payment transactions;

    3. communicate with You, including to send promotional emails about new services, special offers, promotions or other information;

    4. respond to Your queries regarding the Maruia River Retreat Website or our goods or services;

    5. verify Your identity when You create a user account with Maruia River Retreat;

    6. carry out credit checks;

    7. administer Your account;

    8. provide You with a good user experience;

    9. develop new services, features and/or Content; and

    10. keep You updated on things that are happening at Maruia River Retreat;

  2. for internal record keeping purposes;

  3. to the extent necessary to perform the purposes specified in this Privacy Policy and to allow for the operation of Maruia River Retreat’s business activities and functions;

  4. for any other purposes You authorise; 

  5. for the purpose of Maruia River Retreat selling all or most of Maruia River Retreat’s assets; and

  6. to comply with Maruia River Retreat’s Legal Obligations. 

You agree that Maruia River Retreat may share Your Personal Information with Third Parties to fulfil business transactions for the purposes specified in this Privacy Policy (for example providing customer services, credit checks, sending marketing communications, and providing maintenance services). 

HOW LONG MARUIA RIVER RETREAT HOLDS YOUR PERSONAL INFORMATION 

Maruia River Retreat will hold Your Personal Information for as long as Your Personal Information is required for the Purposes and for as long as is necessary to comply with its Legal Obligations. 

HOW MARUIA RIVER RETREAT STORES AND PROTECTS YOUR PERSONAL INFORMATION  

Maruia River Retreat will use reasonable care to protect Your Personal Information from unauthorised access, use, modification, disclosure, and loss.

MARUIA RIVER RETREAT MAY TRANSFER YOUR PERSONAL INFORMATION TO OTHER COUNTRIES

In order to provide You with the goods and services You have requested, Maruia River Retreat may need to disclose and transfer Your Personal Information to Third Parties located in a different country from where You live. This may include countries located outside the European Economic Area (EEA).  If those countries do not have data protection laws comparable to the data protection laws of Your country of residence, then Maruia River Retreat will take reasonable steps to ensure that Your Personal Information (including any Sensitive Information) is protected in those countries.

FOR THE PURPOSE OF THE GDPR

Maruia River Retreat is the data controller for personal data collected by it in the provision of goods and services, support and assistance to You as the user. If Maruia River Retreat uses personal data that has been collected by a Third Party it will process the information as a data processor on behalf of the Third Party that collected Your Personal Information.

Request access to Your Personal Information: You have the right to request access to any Personal Information that Maruia River Retreat holds about You, the right to know the source of Your Personal Information and the processing methods used by Maruia River Retreat. If Maruia River Retreat cannot give You access to the Personal Information that You have requested, then Maruia River Retreat will let You know the legal reasons for not disclosing Your Personal Information.  If You are not happy with the legal reasons provided, then You have the right to complain to the New Zealand Privacy Commissioner: www.privacy.org.nz/your-rights/how-to-complain/.

Request correction of Your Personal Information: You have the right to request correction of the Personal Information that Maruia River Retreat holds about You. Maruia River Retreat will correct Your Personal Information if it is necessarily to ensure that Your Personal Information is accurate, up to date, complete and not misleading.  If Maruia River Retreat decides that it is unnecessary to correct Your Personal Information, Maruia River Retreat will let You know the legal reasons for its decision. If You are not happy with those reasons, then You have the right to complain to the New Zealand Privacy Commissioner: www.privacy.org.nz/your-rights/how-to-complain/.

Request to restrict the use and processing of or delete Your Personal Information: You have the right to request that Maruia River Retreat delete Your Personal Information when it is no longer needed for the Purposes, or withdraw your authorisation for Maruia River Retreat to use Your Personal Information. You also have the right to restrict Your Personal Information from being processed in the event You consider Your rights and freedoms outweigh our legitimate interests in using Your Personal Information.

Data portability: You have the right to request that Maruia River Retreat transfer Your Personal Information from one electronic processing system to another electronic processing system.  

MINORS

Maruia River Retreat does not knowingly collect Personal Information from children (as defined by local laws) and does not target its Website and/or goods and services towards children.

WHAT HAPPENS IF YOU DON’T GIVE MARUIA RIVER RETREAT YOUR PERSONAL INFORMATION 

If You decide not to give Maruia River Retreat Your Personal Information, or otherwise wish to withdraw your authorisation at any time, then You: 

  1. may not be able to use some of the Maruia River Retreat Website and its goods and services; 

  2. won’t be kept updated on things that are happening at Maruia River Retreat.

PRIVACY COMPLAINTS 

If You think that Your privacy rights have been breached, You can make a written complaint to Maruia River Retreat at contact@maruia.co.nz, or otherwise contact the NZ Privacy Commissioner at https://www.privacy.org.nz/your-rights/making-a-complaint/complaint-form/.

COOKIES

A cookie is a small file that can be placed on Your computer, mobile, tablet or any other electronic device when You visit the Maruia River Retreat Website. Cookies allow the Website to recognise Your device. Maruia River Retreat may use cookies in order to make it easier to use the Maruia River Retreat Website and to help Maruia River Retreat to analyse the profile of visitors and users in order to improve usability and features of the Maruia River Retreat Website and goods and services.  

There are two types of cookies used by Maruia River Retreat: 

  1. Session cookies. These are used to store information about Your activities so You can move from one webpage to another. These cookies track Your movement from webpage to webpage of a website so that You do not have to provide the same information provided on earlier webpages. Session cookies only remain in the cookie file of Your browser until You close the browser.

  2. Persistent cookies. These are used to store Your preferences to improve Your experience on future visits to the Maruia River Retreat Website. For example, these cookies can remember log-in details or language preferences so that You don’t have to continually re-enter these each time You visit the website. Persistent cookies stay in the cookie file of Your browser after You have closed Your browser, and activate again when You next visit that website.

To enable some of the features and functionality of the Maruia River Retreat Website, You will need to permit Maruia River Retreat to place cookies on Your device.  If You choose not to, then those features and functionality will not be available to You. You can remove or block cookies by using the settings in Your browser but it may affect Your ability to use the Maruia River Retreat Website. 

DEFINITIONS

Maruia River Retreat means Maruia River Retreat Limited, a limited liability company incorporated under the laws of New Zealand;

Maruia River Retreat Website means the website (or websites) located at www.maruia.co.nz operated by Maruia River Retreat from time to time;

Content means all content delivered via the Maruia River Retreat Website including all text, software, scripts, graphics, photos, sounds, music, videos, audio-visual works or combinations of works, live streaming, interactive features and other materials;

including means “including without limitation”;

Legal Obligations means any legal or regulatory obligation that Maruia River Retreat has under the laws of any relevant any country in relation to the collection, use, disclosure, storage or processing of Your Personal Information;

Personal Information means any information that can be used to directly or indirectly identify an individual, and includes Sensitive Information, and references to “Your Personal Information” also includes any Personal Information that You provide to Maruia River Retreat about someone else;

Purposes means the purposes for which Your Personal Information is used and disclosed as specified in this Maruia River Retreat Privacy Policy;

Sensitive Information means information about Your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, health or sexual orientation;

Third Parties means any person, company, body corporate, entity, governmental or regulatory authority in any country;

You means you as an individual and Your has a corresponding meaning.